AI-powered guest communication hub for hotels to automate communication and increase bookings.
HiJiffy is a Guest Communications Hub that helps hotels, resorts, and hostels get more direct bookings and upselling opportunities.
Pros
- AI-powered virtual assistant for answering FAQs
- Chat-based booking assistance
- Automated welcome messages
- Digital check-in and check-out
- In-stay request management
- Upsell and cross-sell campaigns
- Satisfaction surveys
- Guest review campaigns
- One inbox for all communication channels
Cons
- Answering guest queries instantly on the website, social media, or WhatsApp
- Guiding users through the booking process with an AI virtual assistant
- Sending automated messages before, during, and after check-in
- Offering pre-check-in forms and digital keys
- Managing guest requests during their stay
- Sending personalized, automated upselling and cross-selling campaigns
- Collecting guest feedback through surveys
- Automating the check-out process
- Collecting reviews for internal use or public platforms