HiJiffy

HiJiffy is an AI-powered Guest Communications Hub built for hotels, resorts, and hostels that want to automate guest conversations, increase direct bookings, and unlock more upselling opportunities. Instead of juggling messages across multiple platforms, HiJiffy centralizes communication in a single inbox and uses an AI virtual assistant to respond instantly to guest questions—handling more than 85% of common queries automatically.

HiJiffy supports key channels where guests already interact with your property, including your website, social media, and WhatsApp. It’s designed to streamline the entire guest journey: from the first pre-booking questions, to booking guidance, to pre-arrival messaging and digital check-in, all the way through in-stay request management, check-out automation, and post-stay feedback and review collection.

Getting started is straightforward. HiJiffy integrates with your existing hotel systems and can be configured quickly with support from the HiJiffy team. From the intuitive back-office, staff can monitor and manage conversations, customize the chatbot’s look and tone, and tailor workflows to match the property’s sales process. This reduces repetitive work for front-desk teams while delivering faster answers and a smoother experience for guests.

With automated welcome messages, chat-based booking assistance, targeted upsell and cross-sell campaigns, satisfaction surveys, and review campaigns, HiJiffy helps properties improve service quality and capture more revenue—without adding workload. For product information, pricing, and access, you can visit the official plans page and log in via the HiJiffy console.